Terms & Conditions

Terms And Conditions of LimoGroup.us

As a certified and customer-friendly fair-based transportation company, our valued clients can enjoy the facility of free cancellation or any changes in their already booked service 12 hours in advance by calling LimoGroup.us at +1 (786) 998-9118.

At LimoGroup.us, we constantly monitor commercial flight schedules so that valued guests get in their desired luxury car service on time.

Changes and cancellations require 24 hours' advance notice by calling LimoGroup.us at +1 (786) 998-9118.

Airport Arrival & Waiting Policy

LimoGroup.us monitors all commercial airline arrivals.

  • 45-minute grace period on domestic arrivals.
  • 60-minute grace period on international arrivals.
  • 15-minute grace period on non-airport pickups.
  • Waiting time charges apply after the applicable grace period.

If you cannot trace our chauffeur's location or connect with them, call LimoGroup.us at +1 (786) 998-9118 to avoid inconvenience.

LimoGroup.us Service Policies

Payment Policy

  1. The balance is due on the date of the reservation.
  2. Overtime is due in cash on the day of service. Payment must be made to the chauffeur before going into overtime.
  3. Overtime is charged in half-hour increments.

Cancellation Policy

All reservations require a full deposit of the booking amount. Free cancellation before 24 hours.

You authorise LimoGroup.us to charge the credit card listed on the front of the contract for the remaining balance.

Modifications Policy

Changes to a contract can only be made by the client listed on the front of the contract.

Modifications of the agreement are limited to destinations, locations, pick-up times, adding or upgrading vehicles, and overtime.

All contract changes must be finalised 24 hours before the scheduled service date.

Alterations or additions made by the client without the written agreement of LimoGroup.us are invalid and unenforceable.

Original vehicles booked cannot be downgraded and deleted from the contract. The number of hours contracted for the car cannot be reduced.

Delay Policy

Suppose a travel delay is caused by an Act of God, severe weather and road conditions, or unforeseen traffic resulting in any contracted vehicles arriving late at the first pick-up address.

In that case, LimoGroup.us will modify the drop-off time to account for the amount of time caused by the delay.

You agree that this action will be adequate compensation for the delay. LimoGroup.us will incur no further liability and will make every effort to arrive at designated pick-up locations on time.

Damage Policy & Fees

Alcoholic beverages, narcotics or controlled substances, or smoking are prohibited in our vehicles and will result in immediate termination of services.

If this occurs, no refund will be made, and passengers will be responsible for any costs incurred in acquiring alternate transportation.

The client agrees to hold the company, its employees, and agents harmless from any consequences of such wrongful use by the client and the client's guests, including the cost to defend against the same.

The chauffeur inspects each vehicle before, during, and after each rental.

The client shall be responsible for damages and harm suffered by the company, its employees, agents, or third parties, including vehicle damage, breakage, cleaning, burns, or interior or exterior damage to the extent of the actual cost to repair or replace, with a minimum charge of $300.

  • Excessive trash or spilled liquids: $100 clean-up fee.
  • Vomiting in or on the limousine: $200 sanitizing fee.
  • Large bags, luggage and backpacks will be placed in the vehicle's trunk during transport.
  • Bottled beverages are not allowed in the limousine.

The chauffeur has the right to terminate the trip without a refund if passengers are putting the vehicle or chauffeur at risk or are not abiding by the rules of the contract.

Rate Estimate

The rate presented to you before your trip is an initial estimate of the service cost as reserved.

Wait time, taxes, extra stops, or additional services may change your rate.

Governing Law

These Terms shall be governed by the laws of the State of Florida. Any disputes shall be resolved in Florida courts unless otherwise agreed.

Contact

LimoGroup.us
+1 (786) 998-9118
info@privyer.com

If you have questions regarding these Terms, please contact us.